1. What are your delivery times?

We ship your orders within 24 to 48 business hours (excluding weekends and public holidays).

Once your parcel has been entrusted to our logistics partner, delivery times are generally:

  • 7 to 9 business daysfor mainland France
  • 6 to 8 working daysfor Belgium, Luxembourg and Germany.

You will receive a tracking numberby email as soon as your order is shipped.

2. Do you offer international delivery?

Currently, we deliver to France, Belgium, Luxembourg and Germany.

We are working on expanding our delivery areas soon. Stay tuned!

3. How can I track my order?

As soon as your package is shipped, you will receive an email containing your tracking number.

This will allow you to track the delivery of your precious jewelry in real time until it reaches your mailbox.

4. Are the jewels really water resistant?

Yes! My jewelry is truly water-resistant.

I carefully select each new model, and before offering it for sale, I buy it, test it and check its quality myself.

I also request composition certificates to guarantee reliable, durable and, above all, hypoallergenic materials.

You can wear your KYSI jewelry with peace of mind and complete confidence.

5. What does "PVD" mean for our jewelry?

PVD( Physical Vapor Deposition ) is a high-tech metallization process. Unlike traditional plating, it doesn't justcoat the jewelry: it fuses the color with the material for unparalleled resistance and longevity.

💎 Why choose the PVD finish?

Where traditional plating eventually fades, PVD coating guarantees a piece of jewelry that retains its shine, day after day.

  • Total Resistance:Designed to resist water (shower, pool, sea) and skin acidity.

  • High Durability:A scratch-resistant shield that is much stronger than traditional gold plating.

  • Unalterable Brilliance:Your jewelry will not tarnish, flake, or chip, and will retain its original shine.

  • Hypoallergenic:Clean process, without harmful chemicals, ideal for the most sensitive skin.

✨ A "zero-hassle" piece of jewelry

Thanks to this technology derived from luxury watchmaking, you can wear your favorite pieces during all your activities without fear of damaging them. Your jewelry remains "like new," even with intensive use.

💡 Our care tips

Although PVD is extremely robust, a few simple steps can maximize its shine:

  1. The right thing to do:Put on your jewelry afterapplying your perfume, sunscreen or cosmetics.

  2. Express cleaning:A simple rinse with warm water is enough to remove fingerprints and instantly restore shine.

Here is an optimized proposal to explain the advantages of stainless steel, while maintaining the same visual structure and the same reassuring and premium tone as for PVD.

6. Why did we choose Stainless Steel?

Stainless steel (often called "surgical steel") is the ideal metal for modern jewelry.

Combining robustness and elegance, it is a sustainable and affordable alternative to traditional precious metals.

🛡️ The 3 pillars of stainless steel

Choosing a steel jewel means opting for peace of mind thanks to its exceptional properties:

  • Unalterable:As its name suggests, it does not oxidize. It never rusts and does not turn the skin green, even in contact with moisture.

  • Hypoallergenic:Its stable composition prevents the release of nickel, making it the number 1 choice for sensitive or reactive skin.

  • Indestructible:Harder than gold or silver, it withstands everyday shocks and retains its original shape over the years.

🌊 An ally in your daily life

One of the biggest advantages of stainless steel is its resistance to everyday wear and tear. Whether you're working out, showering, or swimming in the sea, your jewelry will accompany you everywhere without losing its shine.

💡 How to take care of it?

Stainless steel requires very little effort to stay shiny:

  1. Gentle cleaning:If your jewelry looks a little dull, gently rub it with a soft cloth (microfiber type).

  2. Shine tip:For a deeper clean, a little soapy water and immediate drying will restore its full shine.

  3. Storage:To avoid micro-scratches, store your jewelry individually.

7. How should I care for my jewelry?

Gentle cleaning:A simple rinse with warm water is enough to remove fingerprints and restore the shine of your jewelry.

8. What are the bracelet sizes?

The majority of our bracelets are offered in standard sizes, suitable for most wrists.
Some models also have specific sizes, indicated on their product page:
S = 16 cm • SM = 17 cm • M = 18 cm • L = 19 cm

Rigid bracelets (bangles):
Bangle bracelets have a fixed shape and a defined opening. Their standard inner diameter is a maximum of 60 mm (or 6 cm).
They cannot be adjusted.

Adjustable rigid bracelets (charm type):
These models retain a rigid base, but are designed to be fully adjustable. Their standard inner diameter is a maximum of 60 mm (or 6 cm).

They easily adjust to your wrist by tightening or loosening them manually, without damaging the bracelet. Their flexibility allows for a wider and more comfortable fit than traditional bangles.

Bracelets with toggle clasp
These bracelets have an extension chain, offering on average ± 5 cm of extra leeway, allowing them to easily reach a wrist circumference of 20 to 21 cm.

If you have any questions or require personalized advice, our customer service team is available to assist you: contact@kysi.fr